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Terms and Conditions

Thank you for visiting our Moonlit Concepts and for your interest in our handcrafted products. Please take a moment to read these Terms and Conditions, as they help ensure a pleasant and transparent experience for everyone. By using our website or placing an order, you agree to the terms outlined below. If you have any questions, we’re always happy to help.

 

1. Products and Services

  • All products sold are handcrafted, and slight variations in color, size, or design may occur.
  • Product descriptions and images are provided as accurately as possible, but exact matches      cannot be guaranteed due to the handmade nature of items.
  • We reserve the right to modify or discontinue products at any time without prior notice.


2. Orders and Payments

  • Orders are confirmed once payment is successfully completed.
  • Prices are shown in [currency] and may change from time to time.
  • In rare cases of pricing errors, availability issues, or unusual activity, we may need to cancel or adjust an order. If this happens, we will contact you as soon as possible.


3. Shipping and Delivery

  • Estimated delivery times are provided for guidance and may vary.
  • While we work hard to ship orders promptly, delays caused by courier services, customs, or unexpected events are beyond our control.
  • Shipping charges, if applicable, are clearly shown at checkout.


4. Intellectual Property and Creative Rights

  • All content on this website, including images, designs, text, and logos, belongs to Moonlit Concepts.
  • We kindly ask that our content not be copied, reused, or distributed without our written permission, so we can continue creating original handmade work.


We reserve the right to update or modify these Terms and Conditions from time to time. Any changes will be published on this page with an updated revision date. Your continued use of the website following such changes constitutes your acceptance of the revised Terms and Conditions. 

Returns Policy

 At Moonlit Concepts, we take great care in crafting, packaging, and shipping our handmade products to ensure they reach you in excellent condition. We kindly ask our customers to review all product details carefully before placing an order. 

  • As our products are handcrafted, we do not accept returns or exchanges once an order has been placed.
  • We ensure 100% damage-free shipping by using secure and protective packaging. Every item is thoroughly inspected before dispatch.
  • All products are sold as final sale, and customers are encouraged to carefully review product descriptions, images, sizes, and other details prior to purchasing.

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Moonlit Concepts

Reach us via email: ask@moonlitconcepts.com

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